What happens next ...

You made a note to discuss this with Clare at her next supervision. Press the Play button to hear a telephone message from Edna and decide what to do next. Please choose one of the three options below.

What's your next step?

Option 1: You tell Edna that you will contact Clare to find out why she has not visited Edna and make alternative arrangements if necessary. You phone Edna back to update her.

Click here to take this action.

Option 2: You immediately phone Clare on her work mobile to find out why she has not visited Edna.

Click here to take this action.

Option 3: You tell Edna that Clare may just be running late and will probably be with her soon.

Click here to take this action.