What happens next ...
You decided to phone Clare immediately on her work mobile phone.
You tried to contact her on her work mobile phone a number of times but each time, after a few rings, it connects to her answering service. You then decide to try to contact Clare on her home telephone and Clare answers. Listen to what Clare tells you and decide what you should do next.
Please choose one of the options below.
What's your next step?
Option 1: You tell Clare to get to Edna’s as soon as possible and telephone Edna to tell her that Clare is on her way to carry out her visit.
Option 2: You arrange for someone else to provide support for Edna and telephone Edna to let her know who will be attending. You ask Clare to come into the office to see you when she has finished the rest of her scheduled visits that day.
Option 3: You arrange for someone else to provide support for Edna and telephone Edna to let her know who will be attending. You take a note to discuss this at Clare’s next supervision.