What happens next ...

After speaking to Gary, you decided not to do anything for the time being to see if Eileen changed her mind. Two weeks later, shortly before Charles is due to visit Eileen, Gary asks to speak to you for some advice.

Please play the video then decide what you should do next from the three options below.

What's your next step?

Option 1: You tell Gary that Eileen can have access to her money and you will speak to her to find out more about why she is giving money to Charles.

Click here to take this action.

Option 2: You ask Gary to find out from Eileen if she has been giving money to Charles when he visits, and if she has, to ask how much and why. You tell Gary to record this in Eileen’s files and give you some feedback.

Click here to take this action.

Option 3: You agree with Gary that Eileen appears capable of making her own decisions about how she spends her money, so she can do what she wants with it. This includes making spending decisions that workers may not necessarily think are right.

Click here to take this action.