What happens next ...

You decided to tell Gary that Eileen can choose to spend her money how she wants. Shortly after Charles’ visit, Gary asks to speak to you as Edna has confided something about the money.

Play the video, then decide what you should do next by choosing from one of the three options below.

What's your next step?

Option 1: You tell Gary to record what Eileen said to him and monitor future visits from Charles. This will enable you to gather evidence if Charles is putting pressure on Eileen to give him money.

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Option 2: You follow your organisational and local authority’s adult support and protection procedures and contact the appropriate person to report what Eileen has said. You also formally record your conversation with Gary.

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Option 3: You tell Gary that you will speak to Charles when he next visits to discuss what Eileen has said. You ask Gary to tell the rest of the staff that you need to speak to Charles before he meets Eileen.

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