What happens next ...
You asked Gary to record Eileen’s comments and be mindful of any further comments. The following week, during a handover meeting between shifts, Gary gives you an update regarding Eileen.
Please play the video and decide what you should do next from the three options below.
What's your next step?
Option 1: You confirm with Gary that he has recorded this and tell him that you will speak to Eileen to find out if anything is bothering her.
Option 2: You tell Gary that you know he has built up a good relationship with Eileen, so you are confident that if there was a problem, Eileen would tell him. You suggest that he continues to be mindful of the previous comments from Eileen and if she speaks to him about a problem to let you know.
Option 3: You tell Gary that you will follow this up during the shift, so you ask Lesley, a relief member of staff to speak to Eileen to check if she is ok.