Breach of confidentiality
You decided to wait to see who was assigned to Kay’s case on the client record system.
Your cousin’s allocated worker, approaches you for information about your cousin as part of the assessment.
Please watch the video and decide what to do next. Please choose one of the three options below.
What's your next step?
Option 1: You provide the worker with all the information she wants about your cousin.
Option 2: You make your line manager aware of the situation and highlight the potential conflict of interest/professional boundaries issues.
Option 3: You refuse to assist with the assessment process.