Breach of confidentiality
You help Kay’s case worker with all the information they require.
When the completed assessment is shared with Kay, she is unhappy about some of the information contained within the report and wants to know from her worker where this information has come from.
Please listen to the audio and decide what to do next. Please choose one of the three option below.
What's your next step?
Option 1: You tell Kay’s worker that you will speak to your cousin and not to worry about it.
Option 2: You make your line manager aware of the situation and highlight the potential conflict of interest/professional boundaries issues.
Option 3: You tell Kay’s worker that she can tell Kay the information came from you and if she is still unhappy to speak you about it.