Breach of confidentiality
You decided to refuse involvement in the assessment process.
Kay later shows you the completed assessment report and you are aware that important information which may alter/affect the outcome of the assessment has been withheld from the worker by Kay.
Please watch the video and decide what to do next. Please choose one of the three options below.
What's your next step?
Option 1: You speak to Kay about this and encourage her to speak to her worker.
Option 2: You make your line manager aware of the situation and highlight the potential conflict of interest.
Option 3: You inform Kay’s worker that you have seen the assessment and that there is important information she needs to know that may alter the assessment.