Dilemmas about choices
You decided to record Isobel’s refusal in the daily log. A week later, you are visiting Isobel to support her with personal care.
Please play the video and after you have watched it, choose the option that you think is the right action to take.
What's your next step?
Option 1: You speak to your manager about whether the service should be reduced as Isobel says she does not wish to have personal care support daily.
Option 2: You check the daily log to see when she last had a shower and record her refusal. You also speak to your manager about your concerns.
Option 3: As it is Isobel’s choice not to accept personal care, you respect her decision although you are concerned. You continue to offer Isobel personal care.