Dilemmas about choices

Isobel lives on her own and receives personal care twice a day from your service. She is prone to bed sores but they have been well-managed of late. Please play the video and after you have watched it, click on the option you think is the right action to take.

What's your next step?

Option 1: You check the daily log to see when she last had a shower. You record her refusal and offer to discuss why she does not want a shower.

Click here to take this action

Option 2: You acknowledge Isobel’s right to choose not to have a shower so carry on with other duties in the house.

Click here to take this action.

Option 3: You record Isobel’s refusal in the daily log.

Click here to take this action