Dilemmas about choices
Isobel lives on her own and receives personal care twice a day from your service. She is prone to bed sores but they have been well-managed of late. Please play the video and after you have watched it, click on the option you think is the right action to take.
What's your next step?
Option 1: You check the daily log to see when she last had a shower. You record her refusal and offer to discuss why she does not want a shower.
Option 2: You acknowledge Isobel’s right to choose not to have a shower so carry on with other duties in the house.
Option 3: You record Isobel’s refusal in the daily log.