Service B: Incident five

Sunday 2pm

You examining the services bank statements following notice from your landlord that they have not been paid rent for the month. The bank statement shows that they have been paid, although you do not recognise the account number.

• A member of staff recently updated the payee details following an email from the landlord.
• The email appears legitimate and shows no sign of being a phishing email. You forward it on the landlord.
• The landlord says the headers of the email show it was not sent by them, even though the sender and sender’s email look like it did.