Service B: Incident three

Thursday 11am

The deputy manager tells you that she has lost her laptop. She left it on the luggage rack of the bus and it was taken by someone, either deliberately or by mistake.

• The laptop’s hard disk is not encrypted.
• There is a password on the user account. But will this keep the data safe?
• Returns for the Care Inspectorate were stored on this laptop and only older versions of the files are held on the USB backup.
• The service’s USB backup was attached to the device when it was stolen.