What happens next ...
You decided to have an informal chat with Brenda and inform her of Chelsea’s complaint.
Later that day, you are passing the staff room and hear Brenda and Chelsea arguing. Play the video and decide what you should do next. Please choose one of the three options below.
What's your next step?
Option 1: You think it is best to let Chelsea and Brenda sort this out themselves, so you do nothing.
Option 2: You speak to both staff separately and conduct an investigation following your policies and procedures.
Option 3: You intervene and try to resolve this informally by having a chat with them together.