Recording and reporting

You decided to contact Gillian directly to find out what happened as there is no record of it in the daily log book.

Please play the video below to hear the telephone call to Gillian. After you have listened to this, select the option that describes the action you should take.

What's your next step?

Option 1: You decide to follow up that the incident form and a dietician referral has been done next time you are on shift.

Click here to take this action

Option 2: You record all this information is the communication book for the next shift and complete your own incident report.

Click here to take this action.

Option 3: You know that Gillian is your senior member of staff, so you are confident that she will submit the report, and as she was actually present when Bill choked, she is the best person to do this.

Click here to take this action