Outside Work
You decided to ask Bob for more information so you are prepared when you support Diane. Please play the video and after you have watched it, choose the option that you think is the right action to take.
What's your next step?
Option 1: You still feel you need more information, so you ask him to give you further details.
Option 2: You stop the conversation then contact your manager to say that you have heard from Bob that there are changes to Diane’s support. You ask your manager for more details.
Option 3: You are conscious of your surroundings so you lower your voice and encourage Bob to do the same.