Inappropriate intervention
You decided that shouting at Ryan is being assertive and will enable you to take control of the situation. You manage to guide Ryan back to his room but he continues to shout, swear and kick at walls and door
Please watch the video and decide what you should do next. Please choose from one of the three options below.
What's your next step?
Option 1: Due to Ryan’s agitated state, you decide to shut his bedroom door and stand outside to prevent him from coming out.
Option 2: You reflect on your training by speaking calmly to Ryan and try to discuss what has upset him.
Option 3: You decide that Ryan needs some time on his own to calm down and leave him.