Inappropriate intervention
You decide that Ryan needs some time on his own to calm down and leave him. A short time later, you hear a commotion in the corridor and when you arrive, Ryan has left his room and is arguing with other young people.
Please watch the video and decide what you should do next. Please choose from one of the three options below.
What's your next step?
Option 1: You try to deal with the situation yourself demanding that Ryan returns to his room and telling the other young people to just ignore him.
Option 2: You call for assistance to enable you to prevent the situation from worsening—allowing you to support Ryan while your colleague supports the other young people.
Option 3: You decide because Ryan is causing disruption, to restrain him.