Breach of confidentiality
You spoke to Kay about information on John’s social work file.
John attends the social work office and asks to speak to Kay’s allocated worker. He tells her he is unhappy that information about him has been shared with Kay without his knowledge or permission and wants to know who has shared this information with Kay.
Please listen to the audio and decide what to do next. Please choose one of the three options below.
What's your next step?
Option 1: When approached by Kay’s worker deny sharing the information.
Option 2: You tell the worker why and inform your line manager.
Option 3: You tell the worker it was you that shared information but explain that you shared information out of concern of the risks posed to Kay and her children.