Inappropriate intervention

You are working in a residential child care setting and a young person Ryan returns from spending the weekend with his family. He is displaying challenging behaviour as he is upset about something. He has started kicking walls and slamming doors within the unit and swearing at staff. You find yourself on your own with Ryan.

Please watch the video and decide what you should do next. Please choose one of the three options below.

What's your next step?

Option 1: You decide to do nothing and hope this will give Ryan space and time to calm down by himself.

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Option 2: You take control by speaking calmly to Ryan and persuade him to go back to his bedroom with you to discuss what has upset him, ensuring that you always have a safe route of escape if required.

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Option 3: You shout at Ryan and tell him to go to his room, as being assertive will enable you to take control of the situation.

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