Recording and reporting
You decided to contact Dave to find out what happened. Please play the video to hear a voice mail message from Dave. After you have listened to this, please select the option that describes the action you should take.
What's your next step?
Option 1: You ask Dave to contact your manager to confirm you passed on the information.
Option 2: You phone your manager, give her all the information, explain what happened and offer to record this retrospectively.
Option 3: You contact the worker who reported the incident to give her information to include in her report so that everyone has the full picture.