Dilemmas about choices
You decided to explain to Amy that Isobel has been offered support to wash but has been refusing this from you and others in your team. One day you are in your team office, when Sheila another worker talks to you about Isobel.
Please play the video below and after you have watched it, click on the option that describes the action you should take.
What's your next step?
Option 1: You explain that this has already been discussed with Amy and is on the agenda for Isobel’s next care review in 3 weeks from now.
Option 2: You contact Amy to say that it appears other workers have been able to support Isobel and ask for a meeting including Isobel to review what might be causing Isobel’s reluctance.
Option 3: You explain that Isobel’s choice has to be respected as she has capacity to make decisions regarding her care.