Overheard remarks
You decided to do nothing. Alex did not appear to be bothered and seemed to join in with the joke.
In the lounge the next day, Alex tells you that he had been upset by Tom’s ‘joke’ but had felt unable to say anything at the time. Play the video to hear what Alex says.
What's your next step?
Option 1: You decide to not to say anything. The complaint is only about a joke so will not be treated seriously and soon be forgotten.
Option 2: You speak to your line manager and tell her that you were the person spoken to by the resident’s daughter.
Option 3: When asked if it was you that spoke to the resident’s daughter, you deny this.