Collaboration and compassion are at the heart of integrated working and can make a real difference for everyone involved, contributing to positive outcomes for people and communities.

The Continuous Learning Framework (CLF) sets out what people working in social services need to be able to do their jobs well now and in the future and what their employer needs to do to support them.

The Scottish Government published the Strategic Framework for Action on Palliative and End of Life Care 2016-2021 in December 2015.

Our learning resources associated to this important work can be found here.

Using the ideas in this ebook, you’ll be able to create short, engaging and impactful learning activities for staff or students. Each chapter has activities to help you apply the things you learn and is linked to an SSSC Open Badge to give you credit for your learning.

You can find out more about personal outcomes and why supporting carers matters in this free eBook from the Scottish Social Services Council (SSSC) and earn Open Badges along the way.

This resource is an easy reference for information, including Getting it right for every child (GIRFEC), Wellbeing Indicators (SHANARRI), Building the Ambition and How good is our early learning and childcare?. It has important aspects of the national guidance and a mix of essential reference material, information and real world activities, to support your practice.

This resource will help you implement a mentoring programme in your early learning and childcare service. It has been adapted from Guidance for Mentoring in Childhood Practice (2010) by the Coalition of Childhood Umbrella Organisations.

You can practice recording observations of children’s development in this free learning resource from the Scottish Social Services Council (SSSC) and earn Open Badges along the way. Comments, questions and links to more information are included to support your thinking and practice.

Find out how the National Occupational Standards (NOS) link to the Common Core of skills, knowledge and values.  This resource makes broad links between the Common Core and the NOS, linking the core units for SVQ qualifications at Scottish Credit and Qualifications Framework (SCQF) level 6, 7 and 9.

People tell us that one of the areas they struggle with most in their practice is risk. This might be because of their own confidence, their organisation’s perceptions of risk or a lack of knowledge about options. We asked people what they thought would help and developed this interactive learning resource as a result.
Whatever your role in social services, this website will help you find resources and information to develop your leadership skills. Scotland’s social services need effective leadership at all levels of the workforce, as well as citizen leadership from people who access support and their carers. Includes resources for mentoring, supervision, middle managers and more.

This toolkit contains information to support employers and workers to adopt values-based approaches to recruitment. In response to requests from employers, it aims to bring information about recruitment and selection together in one place. The toolkit contains different types of resources including videos and PDF documents that can be downloaded. Please note that this toolkit is intended as guidance only. If your organisation already uses a values-based approach to recruitment, you do not need to change to these resources.

In a digital world the expectations of social service employers, the workforce and people who use services are changing. It’s becoming more and more important that workers are suitably equipped by developing their digital capabilities. We have developed this free, online resource to help social service workers develop their digital capabilities to support learning and practice.

Digital learning approaches are often suggested as possible solutions to the challenges of limited resources and reducing budgets. However, it isn’t as simple as replacing face-to-face learning with online modules. There are a wide range of issues to think about to support this learning if we want to be sure it is effective. These interactive self-assessment cards will support conversations about how you support digital learning in your organisation and help you develop an action plan to improve your support for digital learning.

Every day we have to make decisions relating to our roles. Some of these are straightforward and easy to make, while others are more difficult and may involve a range of options. We are all accountable for the decisions that we make in our roles, so making a ‘wrong’ choice could mean that you have to justify why you made it, particularly if it leads to poorer outcomes for people who use your services. This learning resource provides you with some challenging decisions, which enables you to see how your decisions might affect the outcomes of people if you had to make them in real life situations.

This pack is for anyone who wishes to use an Appreciative Inquiry approach to support service improvement or redesign. It offers a programme structure and supporting materials for a cycle of Appreciative Inquiry carried out over three sessions. You can use the whole resource to facilitate a cycle of Appreciative Inquiry or you can pick the materials to suit your learning, planning or service improvement activity.

These resources are designed to support you whilst carrying out your day to day duties with the public. You’ll find them useful if you’re preparing for assessment for a SVQ in Social Service and Healthcare (e.g. "Administer Medication to Individuals") or the Professional Development Award, "Administration of Medication". The smartphone resource is also intended to be a day to day reference tool but it shouldn’t be considered as a ‘training course’.

This app has been developed to be used as a reference resource for all workers whose role includes supporting or caring for adults. It is designed to be used in conjunction with the worker's own organisation's adult support and protection policies and procedures.

Are you part of the social care or children, early years and young people’s workforce? This toolkit includes a range of activities to help you begin the process of career planning and planning your ongoing learning and development.