My impact on others

Understand your impact on people and how they might see you. Adapt your approach including your tone, language and behaviour to suit the circumstances.

Below you will see the broad links between the Common Core skills to p (performance) and k (knowledge) in the NOS. Select the link and it will take you to details of the specific NOS.

Level	Relevant NOS:	Link
Level 6	SCDHSC0021 Support effective communication P 15,16 K 26,42,46	SCDHSC0021
Level 7	SCDHSC0031 Promote effective communication P 3,14,15,16,19 K 25	SCDHSC0031
Level 9	SCDHSC0041 Maintain effective communication systems and practice P 8,10 K 28	SCDHSC0041