Archived: Originally published on 15 March 2018. There will be no further updates to this Open Educational Resource.

Planning for the future


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Time, tools and space

Again and again we hear staff say they have no time to do the job, never mind think about the longer term or the wider implications of their work. There is too much pressure on delivery, targets and being reactive. However, we also know that when time can be carved out of schedules, when managers give ‘permission’ for staff to take some time out, reflection, new understanding and better motivation can result.

Of course, it is also critical in a system of workforce planning that relies on customer insight, that staff be given time and space to meet with other colleagues and those they work with in communities to strengthen relationships, build trust and reshape services together. Giving staff time, space and tools has real currency. It is important that partnerships develop places where carers, for example, can be heard and ways in which their voice can be amplified and seen as credible.

In short, localities teams need to invest in time, tools and space, listening and creating feedback loops.

Touchpoint toolkit

Improvement Service Workforce Planning - Discussion Framework offers a range of specific presentations and formats to hold conversations and training around workforce planning and these can be accessed here.

Workforce Planning - Presentation (Three hour version)

This presentation has been designed as part of the Public Sector Leadership Framework (PSLF) and also as a standalone resource. This three hour version particularly focuses on the demand aspect of workforce planning and is therefore more strategic in nature. It has been used with senior management teams and other managers, and covers issues like setting long-term vision, identifying future business models and the resultant impact on the required skills of a workforce.

Download: toolkit / wfp-3-hour-training.pdf

Workforce Planning - Exercises (Three hour version)

These exercises have been designed to sit alongside the Presentation (three hour version) as part of the PSLF and also as a standalone resource. They are designed for groups of people and aim to prompt discussion and support the learning and development process.

Download: toolkit / wfp-exercises-3-hour.pdf

Workforce Planning - Presentation (One day version)

This presentation has been designed as part of the PSLF and also as a standalone resource. This one day version has been used with senior management teams and other managers, and covers issues like setting long-term vision, identifying future business models and the resultant impact on the required skills of a workforce.

Download: toolkit / wfp-presentation-1-day-version.pdf

Workforce Planning - Presentation (Two day version)

This presentation has been designed as part of the PSLF and also as a standalone resource. This two day version covers the entire workforce planning workbook in an in depth way. It has been used with senior management teams and other managers, and covers issues like setting long-term vision, identifying future business models and the resultant impact on the required skills of a workforce.

Download: toolkit / wfp-2-day-training.pdf

Workforce Planning - Exercises (2 day version)

These exercises have been designed to sit alongside the Presentation (two day version) as part of the PSLF and also as a standalone resource. They are designed for groups of people and aim to prompt discussion and support the learning and development process.

Download: toolkit / wfp-exercises-2-day.pdf

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Planning for the future by the Scottish Social Services Council is licensed under a Creative Commons Attribution 4.0 International License. Based on a work at http://learn.sssc.uk.com.