Making better decisions

 

What happens next ...

You decided to record what Daniel said and to monitor his behaviour. The following week, while you are having a day off, Ashley, the nursery manager, telephones and leaves a message for you. She is unaware of any issues relating to Daniel.

Press play to listen to the telephone message then decide what you should do next by choosing one of the three options below.


What's your next step?

Option 1: You advise Ashley that Heather is Daniel’s key worker, so works more closely with Daniel and his family, and would therefore be able to give a better update than you.

Click here to take this action.

Option 2: You provide Ashley with all the details of what Daniel has said and the observations of his behaviour. You advise Ashley that she will be able to see your recording of this in Daniel’s file.

Click here to take this action.

Option 3: You tell Ashley that you have been monitoring Daniel’s behaviour, explain why, and that you have assessed that there are no immediate concerns. You tell Ashley that you will let her know immediately if concerns arise and ensure that these are accurately recorded.

Click here to take this action.