Please choose a scenario ...

Each of the four scenarios is based on situations in which workers have had difficulties in choosing the correct actions to take when faced with challenging decisions. They are not based on any single case, however, they contain aspects that have commonly arisen in cases where there have been investigations into the practice and conduct of workers in child care roles.

You can work through the scenarios in any order and can move back and forward in each scenario, so if you think you have not made the best choice you can go back through the different levels to enable you to choose another option.

At the end of each branch that you go down, you will be asked to write a short reflective account (400 words approx.) to explain why you have made the decisions that you did and to think about the possible outcomes from your decisions. Once you have completed your reflective account, you will be able to open a document that contains the most likely outcome of your decision and aspects that you should have considered in your reflective account. You will be able to make copies of both so that you can review these later.

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Scenario #1 - Adult Support and Protection: Gary, a support worker informs you that Eileen, an elderly resident with dementia, has mentioned in conversation that she doesn’t like one of her regular visitors anymore because of the way he talks to her ... Click here to continue.
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Scenario #2 - Care at home: Edna lives at home and has diabetes and mobility problems. Her OT reports that Edna has told her that she does not want Clare to provide a service for her ... Click here to continue.
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Scenario #3 - Day care services for children: Daniel is fours years old and attends the nursery 5 days a week. He spoke to his named worker, Heather, about ‘a bad man’ who visits his home ... Click here to continue.
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Scenario #4 - Inappropriate comments: One of your team mentioned to you that she is uncomfortable working with George, who has dementia, because of the comments that she has overheard him say. ... Click here to continue.