Breach of confidentiality
After assuring Shona that managers are bound by confidentiality you attend a meeting with another organisation, where one of their managers says she has heard about Shona and asks how she’s doing.
Please watch the video and decide what to do next. Please choose one of the three options below.
What's your next step?
Option 1: You tell them that you cannot discuss this and leave it there.
Option 2: You speak to your manager and tell them that there has been a breach of confidentiality from within the management team. You also speak to Shona and offer her reassurances.
Option 3: You give them the update as they appear to know most information anyway.