Breach of confidentiality
After a few weeks of covering Shona’s work some staff are beginning to ask why Shona is allowed extra time off. A member of staff asks you directly what is wrong with Shona.
Please watch the video and decide what to do next. Please choose from one of the three options below.
What's your next step?
Option 1: You tell them that Shona has a ‘personal problem’ but you can’t tell them anymore.
Option 2: You tell the staff member that you cannot discuss it and continue to support Shona.
Option 3: You tell them that you cannot discuss it but they can contact Shona and ask her.