Supervision
You decided to speak to Ruth in supervision and record in her notes to ensure that she is aware of her responsibilities regarding record keeping.
After you heard that Ruth was following advice from other members of the team, you decide to do an audit of record keeping and ask one of your administrators, Wendy, to look at a sample of files. Listen to Wendy’s telephone call to you, look at the spread sheet that she sends then decide what to do next. Please choose from the three options below.
What's your next step?
Option 1: You speak informally with the workers involved and remind them to catch up with their paperwork.
Option 2: During the next team meeting you speak to the wider team about the importance of record keeping and your company’s policies and procedure regarding them and record this in the minutes. You also increase the frequency of case file audits.
Option 3: You send an email out to all staff reminding them of the importance of record keeping.