Supervision
You have chosen to try to reassure Ruth again and tell her that the job will get easier as she becomes more experienced.
Two weeks later, Ruth does not turn up for work at her usual time. You get a telephone call from her a short time later. Listen to this and decide what you should do next. Please choose one of the three options below.
What's your next step?
Option 1: You offer Ruth further assurance that things will improve with time and remind her that she is still relatively new to the role.
Option 2: You now realise how the situation is affecting Ruth and develop a plan following your organisations policy on stress management. The plan will include an increase in support and supervision.
Option 3: You ask her to keep you updated on when she’s coming back. So you can organise appropriate cover.