What happens next ...
You decided to have a quiet word with Brenda to ask if Chelsea is still experiencing problems but do nothing else.
The following week, Chelsea appears at your office door. She is upset and tells you about the team meeting that she has just attended. Play the video to hear why Chelsea is upset and decide what to do next. Please choose one of the three options below.
What's your next step?
Option 1: You ’have a quiet word’ with Brenda to ask if Chelsea is still experiencing problems
Option 2: You meet with Chelsea to ask how she’s getting on with Brenda and you support her to make a complaint if necessary.
Option 3: You ask Brenda to formally address Chelsea’s attendance.