Health and safety

You have decided that you and your colleague agreed that Tommy often complains of tummy aches so you assumed it was unrelated.

The next day, Tommy’s parents phone the nursery manager to complain. Listen to the telephone call from Tommy’s mother, Sophie, and decide what you should do next. Please choose one of the three options below.

What's your next step?

Option 1: You deny that Tommy had milk.

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Option 2: You admit he may have had some milk and informed you of a tummy ache.

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Option 3: You say that you did not see Tommy drink any milk so it is unlikely that he had any.

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